Who We Are
Welcome to Mantis Tax & Business Advisory. We are a boutique CPA Public Practice firm, proudly operating out of Bella Vista, New South Wales. While our physical presence is rooted in Sydney, our comprehensive online operations enable us to serve trusted clients across Australia. Our official website is (https://www.mantistba.com.au).
Respecting Your PrivacyAt Mantis Partners, your privacy is paramount. This Privacy Policy outlines our commitment to safeguarding your personal information. It encompasses the practices of Mantis Partners and its subsidiaries, including our approach to credit reporting, detailing how we manage personal and credit-related information.
We may collect and hold a range of information about you, including but not limited to:
- Identification details, such as your name, date of birth, postal and email addresses, and telephone numbers;
- Financial information, including your tax file number;
- Other necessary information which we deem essential.
In certain instances, we are mandated by law to collect personal information to verify your identity, in compliance with Australian Anti-Money Laundering legislation and other legal requirements.
Website Activity InformationOur online service monitoring allows us to ensure secure communication and identify service improvement areas. This includes:
- Tracking of website activity and engagement with our services;
- Collection of de-identified information, such as IP addresses or geographical data, to enhance security and service quality.
We aim to collect personal information directly from you through various means, including electronic communication, forms filled out by you, and during telephone conversations.
Collection from Other SourcesOccasionally, we may gather information about you from third-party sources as permitted by the Privacy Act 1988, for purposes such as updating contact details or verifying information.
Use and Disclosure of Personal InformationYour personal information is used to provide and improve the services you request, including credit assistance and advisory services. With your consent, we might also use your information for marketing purposes or share it with third parties to connect you with beneficial services or products.
Information SecurityWe take extensive measures to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes electronic security systems and contractual safeguards with third-party data storage providers.
Accessing and Correcting Your InformationYou have the right to access and correct your personal information held by us. We strive to provide access in your preferred format and correct any inaccuracies promptly.
Complaints and ConcernsShould you have any complaints about how we handle your personal information or wish to discuss our privacy practices, please contact us using the details provided below. We are committed to resolving issues swiftly and to your satisfaction.
Changes to Our Privacy PolicyWe reserve the right to modify this Privacy Policy. Any changes will be communicated through our website, via post or email, or upon request.
Contact Us
For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us:
- Phone: - Phone: (02) 8605 9798
- Email: office@mantispartners.com.au
Anonymous Interactions and Government Identifiers
We understand the desire for anonymity in certain interactions. Where possible and lawful, we accommodate anonymous or pseudonymized engagements. However, for many of our services, identifying information is necessary for legal compliance or practical service delivery.